Privacy Statement

Our modern multimedia-based world offers numerous new and fascinating possibilities, especially due to the internet. Thus, you are able to gain information about specific topics and everyday questions, you can send messages in the form of emails and text messages, or you can exchange thoughts with people worldwide on the net. Last but not least, you are also able to do your shopping and conduct your bank transactions via internet. During many of these transactions personal data is requested in order to facilitate the services. As a part of this multimedia-based world and conscious of the endangerment of the data protection involved, IM Travel Services Limited takes the protection of your personal data very seriously. IM Travel Services Limited aims at the proposition of a wide choice of online-offers, while at the same time protecting your right to informational self-determination and your privacy protection. For us the compliance with data protection provisions is self-evident.

In the following we would like to inform you about the use of your personal data at IM Travel Service Limited, their inquiry, their usage and how carefully IM Travel Services Limited is going to deal with them. We attach great importance to the careful use of your personal data and information. We would like to ask you to read these regulations concerning your data protection carefully, as they might be updated from time to time.


IM Travel Services Limited position regarding data protection
1. IM Travel Services Limited aims to provide most of its services for your anonymous usage. 2. Your personal data will only be used according to the applicable laws or within the limits of your personally issued assent.
3. IM Travel Services Limited is not going to pass on your personal data without your explicitly stated assent. The only exception might be the judicial duty of IM Travel Services Limited to publish the data.


Important terms
Personal data are those information which enable your identification. These include your name, date of birth, address and your telephone number. Due to anonymous data an identification of you is basically not possible or only with considerable effort. Anonymous data are information concerning your preferences or similar. The analysis of this data, which can not be ascribed to your person, but help us to observe the habits of our customers and thus enable us to design our offer more user-friendly and to adapt it to the wishes and needs of our users.


Frequently asked questions (FAQ)

1. Which data will be collected while surfing on the homepage of IM Travel Services Limited?
IM Travel Services Limited collects and automatically saves information which your browser transmits on its server log file. This information is:
- Type and version of the browser
- Technical specification of the PC in use (operating system, screen resolution, Javascript-adjustments and the like)
- Referer URL (the website visited beforehand)
- Hostname of the PC in use (IP address)
- Time of the page view

In addition the address (i.e. the complete URL) of the pages that you are visiting on IM Travel Services Limited will be saved.

These data can not be collated with your person, as a combination of these data with data from other sources will not take place.

The collection and storage of these data is common practice and required for the maintenance of the server operation (malfunction diagnosis when problems arise etc.) and for the compilation of general access statistics for the optimization of our internet offer.

2. Which personal data will be queried at IM Travel Services Limited?
Basically, we only query those data which are absolutely necessary. For a reservation request we will ask for your name, your address, your email address and your telephone number. It might be possible that you are asked for further information in the context of polls.

3. Who collects my data?
Basically, the data which you communicate on the web pages of IM Travel Services Limited will only be collected in IM Travel Services Limited databases. If there might be another storage you will be explicitly informed about this. The partners (lessors) which cooperate with IM Travel Services Limited will in some cases also receive the data which are absolutely necessary to inform them about the identity of their guests and the duration and details of the reserved service.

Concerning other partners, for example lotteries: If the profit distribution or the prizes are offered by the partners of IM Travel Services Limited, you will be informed who will collect your data. Of course, you have the right to decide whether you want to transmit your data to us.

We advert that the partners of IM Travel Services Limited (i.e. businesses that cooperate with IM Travel Services Limited and that offer independent services via IM Travel Services Limited, advertising customers and other websites and web services, which are connected to IM Travel Services Limited) might also collect your data. These businesses have their own data protection regulations which are independent of our regulations.

4. How does IM Travel Services Limited use my personal and anonymous data?
In most cases IM Travel Services needs your personal data for the execution of the respective service. In addition, the anonymous data enable IM Travel Services to compile general access statistics for the optimization of our internet offer.

5. Can I influence the usage of my data by IM Travel Services Limited?
As a matter of course, you have the solemn right to decide if and for which purposes we may use your data. For example, you have the possibility to receive a free newsletter with selected information from different services. Generally, a link which enables you to unsubscribe from this service is included in the newsletter. Furthermore, you alone decide if we may pass on your data to third parties and if we may use your data for consultations, advertisement and marketing research. Of course you can withdraw your once given consent at any time. You are also able to control the use of cookies (for further explanations see point 8). By changing the adjustment of your browser (mostly under “options” or “adjustments” in the menu of your browser) you have the choice: you may either accept all cookies, be informed when cookies are inserted or may refuse all cookies. If you decide not to accept our cookies an incomplete display of our website might arise and some services might not be utilizable. We ask you for your comprehension.

6. Does IM Travel Services Limited refer my data to third parties?
IM Travel Services Limited does not sell or confer user information, unless you gave your consent for this. The usage of a service might be dependent on the conferment of your data to our partners in exceptional cases. In these cases, you will be informed about this before the data is collected and may decide if you give your consent for the conferment of the data or if you rather not use this particular service.

Occasionally, we are asked by private individuals to disclose the identity of our users. We only disclose the identity of our users if we are legally bound to do so. This might be the case if state institutions (e.g. law enforcement agencies) request this information or if we receive a court order to disclose the data. In all other cases we preserve the confidentiality of your personal data.

7. How can I check, correct or delete my data at IM Travel Services Limited?
If you fill in a booking request online to proceed with your booking procedure, your data in this form will be saved. You do not have direct access to this data. If you want to actualize or delete this data, in the case that you might not want to proceed further with your booking, please send us an email. We are entitled and in some cases obliged according to the applicable laws, to save your data for a longer period of time only for our non gratuitous services (e.g. for billing and accountancy).

8. What are cookies?
Cookies are small data volumes in the form of textual information, which are sent to your browser by the web server. These will be saved on your hard drive. They can only be read by the server, which has implanted the cookie and contain information about the use of the website (at which point of time your have visited it and which sites you visited). With the help of cookies the usage of the internet gets more effective. The use of cookies is common standard. Internet service providers employ them to offer their clients beneficial services. Cookies only identify anonymously the IP-address of the computer and do not save personal data, like your name.You are able to decide if you want to accept or decline cookies. You can change the options in your menu. Please see point 5.

9. Which technical provisions does IM Travel Services Limited take to protect my data?
IM Travel Services Limited uses save data nets, which are protected by firewalls in common standard and passwords. We employ safety precautions which warrant the safety of your data, so that manipulation, lost and misuse of your data are obviated. Especially in those sensitive areas like the transfer of your credit information, IM Travel Services is anxious to afford a very high safety standard to protect your data. If credit card-numbers are transferred the latest encryption techniques are used. Only selected staff will have access to your data. The staff that will come into contact with your personal data will have to sign a data protection notice before taking up their employment. We strive to protect your data with all the organisational and technical procedures at hand.

10. How can I save my data from falling into the wrong hands?
Possibly, you disclose your data in several services, as our forum, in email exchanges or on your own homepage. These sorts of conveyance are not touched by the notes beforehand, as they do not fall into the sphere of influence of IM Travel Services Limited. Always be careful when disclosing your personal data.

You should also select your passwords with great care. Never use a password that might be connected to your person. Furthermore, we advise you to change your passwords on a regular basis.

11. Wording of the law
You will find the relevant texts of the Federal Data Protection Act, the Law on the Protection of Private Data for Telecommunication Services and the Law of Telecommunication here.

Modification of the Data Protection Note
IM Travel Services reserves the right to change this data protection note in the future.

Responsible, Contact Address
Responsible for the data protection is IM Travel Services Limited.

If you have any questions concerning the use of your data or want to avail you of the described legal remedies, please send us an email using our contact formulars.

IM Travel Services Limited
La Salette Road
Grand Baie
Mauritius