IM Travel Services Limited Terms and Conditions

The booking process begins after the booking details have been cleared with the client. In general this would be in the form that first the client makes a request at IM Travel Services Limited either in using our online forms, email, fax, phone, or air mail. Then IM Travel Services Limited reverts back to the client to confirm the client if the desired service or product is available. Depending on the type of request made by the client, IM Travel Services Limited will either confirm availability if it was only an availability request, or make an immediate binding reservation of the service or product following the availability request. At this instance then, the client is bound to the Terms and Conditions of IM Travel Services Limited.

It is the client’s duty to read and accept the Terms and Conditions of IM Travel Services Limited before sending any reservation request.


1. Initiation of the travel agreement and travel contract
The initiation of the travel agreement takes place once the client has been registered for a product service from IM Travel Services Limited. The registration of the client for a service or product offered by IM Travel Services Limited can take place either via air mail, through our website, email, fax, telephone or by purchasing locally. The registration confirms that the details of the clients ordered services or products have been settled. This final settlement will be confirmed via email if not agreed upon differently.

Related to the agreement, our invoice and modes of payments will follow per email thus stating and binding the client to our agreement. Only after the invoice and modes of payments have been fulfilled by the client, will the client be confirmed his/her booking per email.

The client should complete his obligations within a time span set by IM Travel Services Limited to fulfil the travel agreement. The initial standard period is 3 days once IM Travel Services has responded to the registration request for a service made by the client. The client can make a non binding request towards IM Travel Services Ltd. which we will gladly respond to. In general to make a reservation request the client will still need beforehand, to tick the box of our terms & conditions in our online form which stands for having accepted and read these. Likewise the client can also make a direct binding booking request which implies that if the product is available it will be considered as a confirmed binding booking request and payment will need to be sorted out right after confirmation of availability so that the offer can be reserved. It is clearly visible in our reservation forms which type and form of request the client can choose from that the latter wants to perform whether it be binding or not.

Once we confirm availability of the requested product for a non binding booking request, and the client confirms us to carry on with a binding booking, whereby this also implies that since the client has accepted our terms & conditions beforehand already when having made the request, hence will also then need to abide to these. The latter must then also abide to our then set payment instructions which will need to be carried out on an immediate process the following day/s so that the requested accommodation type can be blocked and secured. Else the offer remains open for other reservations if not agreed otherwise (see 4.b. Modes of Payments).

Depending on the mode of payment selected, the client might need to send proof of such as a scan of the bank transfer per email/fax (we need to be informed before the fax will be sent) to prove that the payment has effectively been initiated. Without the proof of payment within the initial period of 3 days, nor the reception of the payment in respect to the time needed which banks need that average to 5 days for their clearing process and to carry out the international transfer which should have reached our companies account by then, the service or accommodation booked by the client cannot be kept reserved nor under guarantee that any provision of services will be made after the initial period or set option period has passed.

Usually during the standard initial period of 3 days, where  the reservation and payment of the client is cleared out, the offer in question will be held on option for a few days (this can vary from 3-7 days depending on the supplier in question) for the client so that during the booking process no one else can book it. An option becomes invalid after a few days if the conditions set are not met. This means that if the client delays in fulfilling his deeds, the consequence will be that the offer might not be available anymore after the option has become invalid.  When the client has fulfilled all the set payment conditions within the period where the offer was set on option for him, the offer is thus then reserved under bound terms for the latter until his arrival.

Depending on the agreement, a shorter period or longer period can be agreed upon on special occasions. Should the set agreements concerning payments not be fulfilled within the time frame given, then it will lead to a cancellation of the booking. The agreement also requires that the client verifies all data and information included in the registration process, the invoice and confirmation. Should there be any errors or mistakes, the client must inform IM Travel Services Limited immediately via email.

The client will therefore be bound to the travel agreement with IM Travel Services Limited and must fulfil his obligations in respect of the travel agreement once registered and payments have been completed.


2. Changes regarding bookings
In the unlikely event that IM Travel Services Limited will need to make changes to the agreed offer after it has been settled, the client will be offered a new product or the same product with alterations. The client will then be given a time span of 3 days in which the client can decide upon if the new product meets the client wishes and can then accept or decline.

If the client happens to be in need of making alterations to a product already settled upon after the compulsory initial period, in which case IM Travel Services Limited will already have confirmed the bookings after having received payments, it will have to be reviewed by IM Travel Services Limited if the changes needed are minor or of major effect on the travel agreement with IM Travel Services Limited.

Should the effects be minor then IM Travel Services Limited can amend the settled offer without incurring a loss. Alternatively if the effects are major then IM Travel Services Limited will incur a loss if the settled offer is modified.

In the case of making a change to the agreement, no refunds of deposit payments will be issued. Depending on behalf of IM Travel Services Limited, the company can decide to amend changes to this effect.


3. Your Booking
Our offers will be displayed online on our website with up-to-date details about available bookings. Please note that there might be differences in availability. If information or details about an offer is missing, not sufficient, changed, changes in certain periods or certain differences apply such as restrictions; this will be informed to the client during the booking process.

When the booking takes place, the client has an initial period of 3 days to honour the travel agreement of IM Travel Services Limited. Should the client not honour the set details of the travel agreement of IM Travel Services Limited set within this time span, then the clients booking will be cancelled.

Should the client have honoured the travel agreement of IM Travel Services Limited and made payments but then draws back from the agreement or from the contract, then the clients booking will be cancelled. The client will have to pay a form of compensation for the expenses to IM Travel Services Limited or to its partners caused by the cancellation.

Concerning group bookings, the client booking for the group will be held liable and will therefore be bounded to the travel agreement of IM Travel Services Limited. The liable client will be held responsible of making the payments for the group and comply to that the travel agreement set with IM Travel Services Limited is respected and also be held responsible for each member of the group.

Should any data, details or information during the process of the booking contain errors or mistakes, please inform IM Travel Services Limited immediately.


4.a. Price and Modes of Payments
If the travel fees shown on our website are estimated costs, then a short information will be displayed next to the prices shown.

Before your booking gets confirmed you will be informed if there are any changes to the prices displayed on our website.

The client will have to make a full payment in advance for his arrangements booked over IM Travel Services.

IM Travel Services Limited can arrange for down payments of either 30% or 50% from the full payment ahead if circumstances reviewed by IM Travel Services Limited allow it. This is also applicable for a booking that lies 6 months or more ahead of arrival. Conversely, if the booking made lies in a high season period, it will be necessary to make a full payment ahead independent of how many months ahead a booking is made. However, for every booking that lay in a shorter term ahead, (e.g. 2-4 weeks) full payments will still have to be made.

The client will be issued an invoice where all the details will be listed for which a payment has to be made. Once the Invoice has been issued to the client, the latter has 3 days time to make the payment.

Before arrival, if a down payment option was agreed upon, the rest of the full payment has to be settled, thus paid to IM Travel Services Limited 1 month before the arrival at the booked service.

In certain cases the partners of IM Travel Services Limited might have different policies concerning down payments, especially for the high season period; therefore it might arise that for a booking in the high season period, no down payment might be accepted. This will be discussed with the client where this issue arises for certain offers.

Should the client not pay the price in the time set, IM Travel Services Limited reserves the right to cancel the client’s booking and in certain cases, if a disadvantage arises for IM Travel Services Limited, charge compensation fees from the client.

4.b. Modes of Payments
Payments through Bank Transfer
The payments have to be made by bank transfer on the bank account of IM Travel Services Limited. The details mentioned on the invoice issued by IM Travel Services Limited will inform the client about IM Travel Services Limited’s bank details. Please follow the information on “payment details” shown on our Invoice so that when the money is received by IM Travel Services Limited the payment can be sorted.

When making a payment through a bank transfer, banking transfer costs can arise. Those costs cannot be carried by IM Travel Services Limited and must be carried by the client.

Payments in cash
IM Travel Services Limited will in certain cases also allow that payments of a booked offer are made on the first day of arrival. The client must then pay the full value of the offers total price in cash, in the EURO currency. A booking can only be confirmed by IM Travel Services Limited for this mode of payment where such a form of payment has been offered to the client when IM Travel Services Limited has suggested that this mode of payment can be applied for a particular offer. For example accommodations run and owned by IM Travel Services Limited. IM Travel Services Limited reserves the right to refuse this mode of payment for making a binding confirmation of a booking.

If the mode of payment upon arrival has been agreed, this also implies that a binding booking has been carried out whereby the client is thus bound to this contract. During this period the service or accommodation that has been booked, is kept for the client as it is considered as paid. The client cannot upon the day of arrival refuse payment even if the latter chooses not to stay in the property. The client, due to his binding booking, has made a reservation where the payment has been considered done. It will be a loss for the landlord and IM Travel Services Limited if no payment is done on the arrival day. The client will be held liable for this loss and will need to provide compensation for these losses i.e. make the payment in full.


5.a. Provision of Services
The services for an offer displayed online are liable under contract. IM Travel Services Limited is therefore acting as an intermediary. Should the supplier make changes to his offer, then IM Travel Services Limited will inform the client accordingly if IM Travel Services Limited. was informed on time i.e. 2 months before arrival of client that a change has occurred which should also leave enough room of time for us; the company to inform the client. Should the change to the booked offer have occurred just shortly (e.g. 2 weeks) before arrival, and IM Travel Services Ltd. has been informed that the offer has changed, thus it will be proposed as is with its changes.
It can also happen that suppliers make changes to their offers without informing IM Travel Services Ltd. in advance which then leads to that no updates can be passed on to the client as these are not available. In this case IM Travel Services Ltd. cannot be held responsible for not having informed the client in advance that there were changes brought to the offer.

Changes can be of various types, some changes do imply neither a downgrade nor an upgrade of a product. Qualifying to this type of change, neither the supplier nor IM Travel Services Ltd. might deem it necessary to inform about these changes as these are not major. For example a change was brought to the interior design which has not brought a deterioration to the product proposed but could also represent an upgrade or improvement.

If the changes are major and represent a serious downgrade of what was booked, the client needs to report this to the supplier and IM Travel Services Ltd. and revert to the following paragraphs of our Terms and Conditions:
11. Detected deficiencies on the vacation spot & 17. Limitation of claim

A change in the offer doesn’t necessarily mean that it is a downgrade or a worser product, the change itself even though not associated with a downgrade (in some cases already an upgrade) when deemed as such by the supplier and IM Travel Services Ltd. as not being a downgrade, could lead in certain cases to un-satisfaction or and disappointments. Even though that this can occur, it doesn’t imply after review by the supplier and IM Travel Services Ltd. if a form of change or upgrade needs to be provided. Both parties will review if an adaption can be made for clients satisfaction, IM Travel Services Ltd. beholds the right and is not held liable for not being in the position of bringing additional changes to the offer that has been proposed differently than previously booked, even if changes are subjectively requested as such by the client and these cannot be met.

Due to this, the client is legally bound to the service provider such as the supplier, who will be liable into providing the services and offer as has been advertised for by IM Travel Services Limited. The client will also be legally bound to the travel agreement of  IM Travel Services Limited, which the latter will have to fulfil in order for IM Travel Services Limited to be eligible to reserve for the client the ordered services. Else neither IM Travel Services Limited nor the suppliers working with IM Travel Services Ltd. will be able to offer the client the desired product and services.

Should the supplier advertise different information about its offer than the information advertised by IM Travel Services Limited, then IM Travel Services Limited beholds the right to either offer their product as is without making any changes or to eventually make changes to their offer. The only offer that counts and which is bound to the clients travel agreement with IM Travel Services Limited is the offer that has been confirmed by IM Travel Services Limited. Any alterations and changes made afterwards by the supplier might at this instance not be taken into consideration. IM Travel Services Limited reserves the right to review if changes of the travel agreement are possible or not.

IM Travel Services Limited will not be held liable as a Tour Operator for the services and products of the supplier companies for whom it intercedes, e.g. flights, excursions, car rentals or various other travel services. The liability for negligence to IM Travel Services Limited can only be made accountable in the issue of gross carelessness.

IM Travel Services Limited takes great care and responsibility into providing the services booked and respects and honours the travel agreement made. IM Travel Services Limited cannot be held liable should certain expectations not be filled, or in this respect a form of disappointment arises.

5.b. Photos
Please note that the photos are not contractual and IM Travel Services cannot be held liable for differences at the property in respect to the photos describing an offer on the web portal.

5.c. Offer Names
It remains in the authority of IM Travel Services to choose the type of names it will use to advertise for its products. The names used for properties are not contractual. It should be definitely clear to the client and also in confidence that descriptions of a product displayed on our website will relate to the product that is booked. The name that we choose to give the product a title is not the “description”, its only a means of differentiating various items from one another.

5.d. Overbooking
It can happen that a supplier makes a mistake in his management of availabilities and an overbooking can occur. Should this happen while you arrive at the property discuss directly with the property manager for an immediate solution and contact IM Travel Services in parallel so that we can provide assistance. The supplier will see into providing you an alternative. IM Travel Services cannot be held liable for an overbooking nor can we as a company pay for an alternative accommodation. Since it is the supplier who is the provider of services, and that in general IM Travel Services Ltd. will already have had settled payments in advance for your reservation with the supplier it is the duty of the supplier to then provide you with refunds and not IM Travel Services Ltd. We cannot guarantee that the property manager will assist you in finding an alternative accommodation nor provide you with refunds. 
The client will need to sort this out directly with its supplier while IM Travel Services Ltd. will provide assistance but is not bound in making any provision of service.  


6. Cancellation
After the registration process for a service or product of IM Travel Services Limited, the client has an initial period of 3 days to clear the set conditions of the travel agreement such as making the payments. During this initial period, where the client is bound to the agreement settled, he can choose to abstain from the travel contract by making an official cancellation. The client can make a cancellation per email if he has not paid yet and received a confirmation from IM Travel Services Limited that his offer has been booked for him. IM Travel Services Limited will then either confirm the cancellation if it is made according to the travel contract and in respect of the time span / delays, or inform the client about the necessary details how to and what effects will take place upon his cancellation such as how much refunds will be issued, please see our cancellation penalty charges below. Should the cancellation take place after payment and confirmation of  booking, at this instance any change of the travel agreement with IM Travel Services Limited is deemed to be reviewed and can result to a loss of refunds, and at some instance even to the total loss of the total gross payment; The client can cancel his booking in written form which must behold the client’s signature. The written document can be sent via fax or as a scanned document per email.
It is advised that the client purchases a Travel Cancellation Insurance, as this type of insurance can refund the client a certain amount due to certain conditions in respect with their policy that IM Travel Services Limited is unable to pay out to the client.

Our cancellation penalty charges are as follows:
a) 55% on the full payment when more than 30 days prior to arrival
b) 100% on the full payment when less than 30 days prior to arrival

The penalty charges result due to the fact that in order for IM Travel Services to be able to keep your booking secured it has to pay the supplier in advance. Thus if the client cancels his booking, penalty charges arise set by its suppliers.

A booking request is automatically cancelled after a two weeks period if the client does not respond to emails sent to him from IM Travel Services Limited and does not fulfil the payment as agreed upon with IM Travel Services Limited.


7. Changing a booking for a third party
Shortly before the departure date, in respect of sufficient time for the company to be able to respond, the client can request to change his booking to a third party. This means, that instead of the client honouring the travel contract, a third party will do. IM Travel Services Limited beholds the right to eventually deny this change. The third party and the client will be held responsible of fulfilling the obligations of the travel contract. Both will be held liable as co-debtors for fulfilling the payments.


8.a. Changes due to certain circumstances
In certain cases it might happen that IM Travel Services Limited will need to change your booked holidays, this can be due to an act of nature beyond control or major force. Should IM Travel Services Limited in this case need to make a change in the clients booking agreement, then the client will be informed and if adequate be offered alternatives.

Cancellation due to certain circumstances
Due to certain circumstance that could arise, e.g. a natural disaster, IM Travel Services Limited beholds the right to make cancellations.

8.b. Cyclones and bad weather conditions
For the clients scheduled to arrive, the total amount will be owed if the booked service hasn't been occupied due to the impossibility of catching their flights. There will be no refunds due to cyclones or bad weather conditions. This is due to that the suppliers of IM Travel Services Ltd. do not propose a refund policy for cyclones and bad weather, thus IM Travel Services Ltd. is not able to provide any refunds should a cyclone or bad weather occur.

For departing clients who are unable to check out on the scheduled dates, these will be invoiced in general the total price of the public rate for each additional night. Certain suppliers will be lenient to charge lower rates, however IM Travel Services Ltd. cannot guarantee as such and it must be assumed as such by the client that it will be fully charged.


9.a. Requesting extra services
When requesting certain special services for your holiday booking, it will have to be reviewed if this can be integrated within your travel agreement by IM Travel Services Limited. Certain services might be provided by the partner suppliers of IM Travel Services Limited, but which IM Travel Services Limited does not promote or sell directly. Those requests will be passed on to the supplier. It cannot be guaranteed however, that those extra requested services will be fulfilled.

9.b. Internet connectivity on the premises
We would like to point out that the description of the internet connection is just in general. We have not verified whether it is a 33K Modem, Wifi or DSL connection. We cannot be held liable in the case that the internet connection on the premises does not work properly, if there is no connection due to the owner having removed it, low data transfer, the Wifi router does not work, there is no router, the connection does not work 24hrs/7days a week on a stable basis, the owner has restrictions or requires payment, or the DSL connection line faced damages for e.g. due to a storm during the time of your holiday period and your were not able to use the internet for a longer period. Should an internet connection be of utter importance for you, we would like to request you to mention this during the booking process in the reservation form so that we can check what actual internet connection type is available.


10. If expected attainment was not claimed / Client could not attend his holidays
If the client cannot honour the travel contract and not attend his holiday journey for the date booked due to various reasons such as illness, accident etc., it will have to be reviewed if IM Travel Services Limited can issue a refund. A refund is only then possible, if the client cancels the booking in a set of time where IM Travel Services Limited does not incur a loss. Else the client has no rights to receive a refund of payments made to IM Travel Services Limited.
The client is advised to include a Travel Insurance as well as a Travel Cancellation Insurance when booking for a product service. This will make refunds available for the client.


11. Detected deficiencies on the vacation spot
Should the client face any problems or notice deficiencies on the premises where you are spending your holidays at, please inform the reception, manager or IM Travel Services Limited so that we can take action to help you.

Should the issue of the deficiency have not be been possible to be resolved on the spot of your holidays, please revert back to us and send to IM Travel Services Limited a written complaint.

Should the client forget to hand over a detailed report of the deficiency to IM Travel Services Limited, then this might end up in the result of IM Travel Services Limited not being able to take any further action.

The client has a period of 1 Month to hand over the written report. IM Travel Services Limited will then revert back to its suppliers to go through the issue of the deficiency.


12. Liability and commitments
We take on full responsibility in honouring our travel contract, so that the client receives the quality and type of service or product that has been booked.

IM Travel Services Limited adheres to exercise the following points diligently upon which the company is liable for:
a)    Making the right and proper travel reservation and preparations according to the travel contract.
b)    Carefully selecting its suppliers and continually verifies their quality and standards
c)    The correctness of the online descriptions being displayed on our website.
d)    Correctly fulfilling its obligations of supplying the service as offered.

Commitments of the client

Occupancy
The number of persons (adults and children) must not exceed the number of sleeping places booked. The substitution of persons during the rental period is forbidden unless previously agreed.

Behaviour
Tenants agree to keep the property and all fittings, furniture equipment and other contents in or on the property in a like state of repair and condition as at the commencement of the letting and will make good (or will arrange with the property manager to make good) any damage, breakage, or loss that may occur during the period of letting.

Climatic condition
IM Travel Services and its suppliers will not be held liable for any change in climatic conditions during your stay.

Ethics
Tenants need to respect the peaceful and quiet enjoyment of the place of other clients.
Tenants are also asked to leave the property clean and tidy and to ensure that they take all belongings with them.  On changeover days there is only time for a superficial check and a general clean.  We rely upon the goodwill of our guests whose co-operation we greatly appreciate.


13. Restriction of liability
IM Travel Services Limited can not be held liable for damages caused without intention or gross negligent action.

IM Travel Services Limited will not be held liable for any damage, or loss in the case of  damage of the holiday property nor issues not in relation with the holiday property or services provided by IM Travel Services Limited, this is included in the Montreal Convention where we, as a company, remain unaffected by this restriction.

Should the client acquire a flight ticket through IM Travel Services Limited from a carrier company, then the bond is with the carrier company itself and is restricted to the regulations according to the air traffic laws in connection with the international agreements of Warsaw, The Hague, Guadalajara and the Montreal Convention.

The present agreement usually limits the adhesion of the carrier’s agent for death or bodily injury as well as losses and damages of luggage. If IM Travel Services Limited is the agent for other services or products, then IM Travel Services Limited will be unless stated otherwise, be subject to certain regulations.

IM Travel Services Limited will not be liable for any act, neglect or default on the part of any person; nor will it be held liable for any accident, damage, loss, injury, expense or inconvenience, whether to person or property which the tenant or any other person may suffer, or incur arising out of or in any way connected with the letting or resulting from any other cause whatsoever.


14. Insurance
It is not compulsory to take out a travel, health, luggage and travel cancellation insurance but it is advised to do so.


15. Travel Documents
It lies in the responsibility of the client that he brings along valid travel documents on his travel journey, as well as the necessary visas. If the client bears extra costs for getting his passport updated, the visas done, in order to be valid and qualify for entry of the country where the vacation will take place, IM Travel Services Limited cannot be held responsible to carry these charges.

Upon arrival on the property
On your arrival you must present your confirmation details as well as your passport or identity card to the property manager.


16. Clients’ liability of cooperation
The client is liable and obligated to cooperate in the issue of  a breach of laws and regulations in the context of the legal regulations in order to avoid or minimize possible losses.

The traveller is in particular obligated to give immediate knowledge of its claim to the local reception so that they then are aware of the issue.

The reception is assigned to work out a possible solution to the problem. If the client omits to claim deficiencies, the client remains thus then culpably indebted of not having indicated the defect. Then a claim of abatement cannot be taken into consideration.

Report of complaint from the Supplier during the stay
Please see point 12, under “Ethics”. If these ethics are broken and the supplier reports a complaint to IM Travel Services Ltd, shall we consider that those complaints are legitimate and are irreconcilable with you staying on the premises, we will then have to take the appropriate measures, which can include, in severe cases, your expulsion, without any refund.
you might need to leave the premises with immediate effect and receive no refund.


17. Limitation of claim
The client has to assert to IM Travel Services Limited if the details and services of the contract were not met. The client has to hand in the claim, within a month time span after booked holidays last day. After the expiration of that term of one month, the client can still hand in the claim, and it will only be then valid, if the latter was prevented during this term without being to blame for at the adherence to that period.

Contractual requirements of the traveller fall under the statute of limitations in 12 months. The statute of limitations begins with the day, on which the journey should end as arranged with the contract.

When a claim has been handed in by the client in the right set delay as mentioned above, it will be verified by IM Travel Services Limited concerning its validity. As long as IM Travel Services Limited has not yet rejected the claim and is still processing its validity, the claim will be held as pending under the period of the statute of limitations.

Once the validity has been cleared, depending on the issue that was not fulfilled and if it concerns a supplier of IM Travel Services Limited that did not  fulfil the services as sold for, IM Travel Services Limited will work on the claim with the corresponding supplier.

A valid claim does not represent nor guarantee the right over a refund nor compensation even if the client makes a suggestion of an indemnity amount to be met. (Please also see point 11.)

IM Travel Services Limited in cooperation with the supplier will work on a solution to help remedy for a valid claim of the client. Should the client, IM Travel Services Limited and the supplier come to no agreement in the sorting out of the claim, IM Travel Services Limited reserves the right to close down the case. 


18. Passport, Visa and Health regulations
In the case that IM Travel Services Limited beholds sufficient information to inform the client about the details concerning a visa, IM Travel Services Limited will do so. Else the client will be advised to consult his local embassy. It is important that the client informs himself about the entry regulations of the country he is going to visit.

IM Travel Services Limited cannot be held liable if the client receives his visa later than the booking date as agreed upon the travel contract or gets his visa application cancelled.

The client is responsible for the adherence to all regulations required in order to be eligible to qualify for the countries entries requirements before starting the travel journey. All disadvantages that might arise to the client in this matter, in particular the payment of possible taxes at the airport, resignation costs which might arise from the disregard of the countries set regulations, go to the charge of the client.


19. Invalidity of individual terms
Should certain individual terms of our terms and conditions be subject to inefficiency, then this entails that the remaining terms of the terms and conditions of IM Travel Services Limited do still apply non-the less.


20. Court of Jurisdiction
The construction, validity and performance of this agreement shall be governed by the laws of Mauritius and the parties hereto irrevocably submit to the exclusive jurisdiction of the Courts of Mauritius, to the limits of private international law.

The client can only sue the company in the place where it is based and registered as a company. Should the client be sued by IM Travel Services Limited, then the domicile of the client will determine the court of jurisdiction. If the client sued is a company, fully qualified merchant or a registered trader, then the court of jurisdiction will be at the location of IM Travel Services Ltd. according to private international law.


21. General
Misprints and errors are possible. Our terms and conditions can be subject to modifications and amendments.


IM Travel Services Limited
La Salette Road
Grand Bay
Mauritius